My morning started out pretty good, at least the first 20 minutes were. I awoke to hear Caleb playing, at first I thought he was upset but he was just kicking and flailing all over the place. Knowing he was content and not hungry yet I started to straighten up the bedroom. Shortly after my cell phone rang and it was the carpet place. On wed when they came to measure we told them we want to wait til we finish painting and that we’d call today to let them know when we want it in. But the guy on the phone yelled at me said we didnt tell the right person and that they were at the house waiting to be let in. he was paying them a lot of money and if it isnt dont today we’ll have to pay a lot more. He continued to yell at me and I told him I’d be over. I hung up and started bawling, a complete stranger brought me to tears. I was upset so I called Dean who called the guy, who was still rude to Dean. We figured we’d have no choice so I got teh baby together and got over to the house, all withuot a shower or anything. I hadnt even changed the baby’s diaper yet. So I get there and these sketchy looking guys come out of the truck to chit chat. I open the door and take the baby in. I hear their truck start up and assume they are pulling into the drive way. Then I hear a loud bang, I run to the window to see our fence has been knocked over and bent. The guy gets out and unbends it and starts to try to figure out what to do , I just yelled at him to leave it alone, he already broke it. So i was still upset about having to be there, then this. I called Dean again, he called and talked to the guy we sold us the carpet, who was not the guy who yelled at us, the guy who yelled was his boss. Dean said he didnt really care either and said to get an estimate and they’d fix it. like it was nothing.
The worst part about this is I convinced Dean to go with this carpet place because we got a decent price, I trusted the guy, and we coudl get it in quick. But the big reason I was so willing to go there was that we got their name out of the shepherds guide, which is basically a christian yellow pages. On the inside it says : You Can Trust TSG – Our Statement of Faith The Shepherd’s Guide logo is a sign of trust. Our trademark appearing in an ad indicates that the owner of the business (or advertiser) has signed the statement of faith below. Statement of Faith:
I have received Jesus Christ as my personal Savior, and my desire is to live my life for His Glory. I have been born again according to John 3:3 which states,” …except a man be born again, he cannot see the Kingdom of God.” I pledge to hold the highest Biblical code of ethics in my transactions. It is my ambition to treat my clients with the utmost respect and integrity.
So the people we dealt with today are definitely not living up to that statement. And when I told the guy installing carpet he said last week a customer asked who the guy was cursing and yelling at me on the phone, he needs to be slapped. So apparently its not the first time. I am writing a letter to the shepherds guide to let them know, i called them and they said if a company gets 3 complaints they no longer advertise for them.
After I go back to the house to make sure the carpet is okay I am going to call the carpet place and let them know how upset I am that their company claims to be a christain owned company and yet treats their clients badly. I am going to rationally find out how to get to the top to complain. All very politely too, as long as that guy doesnt yell at me again.
So we have carpet now which means we will have to paint with new carpet, which is what we were trying to avoid. The carpet looked good when I left but they hadnt cut out the closets or trim yet so we’ll see. Hope everyone else has a better day!!
